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Emergency Call-out Service

When something goes wrong, it needs putting right fast. We guarantee you an experienced and fully qualified smoke ventilation system technician on-site inside 48 hours – and more often within 24 hours – to resolve the problem to the certified satisfaction of BS5839-1:2002, including:

  • Assessing, documenting and reporting on any system faults, failed parts and programmed settings
  • Carrying out any remedial works to repair and/or make safe the existing system and units
  • Our standard call-out service includes up to two hours on site to document and resolve the issue

*Additional hours may incur extra costs, and any new parts are chargeable, if the faulty parts are not covered by a warranty or guarantee.

If your existing smoke ventilation system is showing signs of malfunction, we can quickly diagnose, resolve, and return it to full working order.

*Remember – failure to maintain smoke and heat exhaust ventilation systems is an offence, and may render your buildings insurance invalid.

For a rapid response, or to book a complete system service for guaranteed compliance and renewed certification, please call 01483 271371 or fill in the Request a Call-out form

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